Telecommunications and Telephone Service

Telephone companies charge a fee for the installation of a telephone line into your house or apartment, and they charge a monthly fee for the use of this telephone line. You can find inexpensive telephones in many stores. If telephone jacks need to be installed in your apartment, be sure to ask permission from your landlord if you are renting.

Your monthly bill will include charges for network service, equipment and long distance calls. You will be charged an additional 13% for Harmonized Sales Tax (HST).

If you do not pay your telephone bill on time, your service can be disconnected. To get service again, you must pay the complete bill, a re-connection fee and make a larger deposit. All local calls are covered by your monthly fee. “Toll-free” calls starting with 1, followed by 800, 888, 877, or 866 are also free.

You will receive a telephone book with phone numbers for your area. White pages are organized by family name (last name) in alphabetical order. Yellow Pages are business listings, and are organized by business type.